Loading

 Terms & Conditions

      

Please read carefully our easy to understand Terms and Conditions.

 

General

You must be at least 18 years of age to make a booking through our website and you agree to provide full, complete and accurate information to us.

Booking

All bookings will be confirmed by email. Please note that it is your responsibility to check the accuracy of all data on the receipt and inform us promptly if you see any discrepancies.

Insurance

We are covered as a company by our liability insurance for any accidents related to the car or our driver, however, we still do recommend to take out a comprehensive insurance cover for broader range of circumstances... late cancellation, medical expenses, personal accidents, lost of money, baggage etc. as we can not accept responsibility for any theft, loss, damage or similar accidents to your personal belongings in case any of these should happen.

Prices, Surcharges and Taxes

Please note that all the prices are final, including all applicable taxes and there are no other surcharges from our side. It is also worth to mention that any of the price does not include optional entrance fees, meals etc.

Pickup Point

Please make sure that you provide us with accurate name and address of your hotel or the chosen pickup point, as this way we can be at destination 10 minute before the scheduled time. Picking up from the hotel - our driver will always come to meet you at the reception desk so please inform the receptionist that you're expecting us.

Traveling

You must obey the laws of the European Union whilst travelling on our roads and it is not allowed to join the tour under drug and/or excessive alcohol influence. The client undertakes to inform the tour operator of any health problems - preferably in advance if they are known and it is the duty of the client to comply with the obligations like to wear the seat belts or the use of child safety seats in accordance with applicable laws. We do not permit smoking on any of our vehicles.

Special Requirements

Any special requirements must be disclosed to us at the time of booking and we'll use our best effort to accommodate such as requirements or requests. 

Kids

If you will be traveling with a kids, please note that they must meet at least one of these two criterions - measuring more than 150 cm or weighing more than 36 kg - otherwise by the law, they need to use special child seat corresponding to their age while they travel in the car. We do provide these child seats for free, but please note that it is your responsibility to let us know by the time of booking how many kids will travel with you and what is their age. Failing to do so will unfortunately result in a flat charge of €50 to cover the time we'll need to get the seat(s) for you as well as it will delay the departure time by approximately 1 hour.

Cancellation

Our cancellation policy is very easy as well as we believe also very friendly... 

100% refund - if you cancel the booking for any reason at least 24 hours prior to the booked trip's departure time. 

No refund – in case of no show or cancellation less than 24 hours prior to the booked trip's departure time.

We accept cancelations only by email on: info@myczechdriver.com